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Can I have a free trial of a web hosting account?
All of our web hosting accounts offer a no fuss 14 (unless stated otherwise) e so if you don't...
Can I have a sub domain?
Sub domains allow you to have a new web address for separate areas of your website. Setting up a...
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No, if we find them in your directory or links to them, your entire account will be subject to...
Can I host friends' websites?
Yes, you may host your friends. If you want your friends to have their own control panels for...
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Do I need a static/dedicated IP address?
You will only need a dedicated IP if you plan to use an SSL certificate to secure your online shop.
Do you have an SMTP (outgoing mail) server I can use?
Yes, our outgoing mail server is called: mail.'yourdomain.com' To use it you'll also need to tell...
Do you have curl installed in your php?
Yes we do.
Do you host adult or warez websites?
No, we do not host any adult or warez websites.
Do you offer password protected directories?
Yes, using our web-based control panel you can easily protect any directory without having to...
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request...
Do you support IMAP on cPanel?
Yes, all of our cPanel servers support both POP3 and IMAP.
Do your servers support XML?
Yes, all of our servers support XML.
How do I move my site from my old host to your servers?
Transferring your account to Umbrella Host can be an easy process with zero downtime if done...
How do I signup?
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
How long will it take for my web hosting account to be setup?
All web hosting accounts are activated in real time, 24 hours a day, seven days a week. We send...
I'm new to cPanel, can you help?
Sure, cPanel is one of the easiest control panels avaliable nowadays so if you have any...
Information Needed For SSL Certificate - CSR
We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required*. You may cancel at anytime,...
Is there a size limit for email sent to my account?
No, there is no size limit for attachments or emails sent to your mailbox. However, each mailbox...
What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
What happens if I exceed my bandwidth?
For the Free package, exceeding your monthly bandwidth limitation will result in a notification...
Why don't I just go with the cheapest hosting?
A web host has to make a profit to continue operating. Some web hosts do not properly understand...